Q1. How long would I get your feedback?
A: We will reply your questions or inquiry within 24 hours and we service 7 days per week.
Q2. Can you supply custom magnets?
A: Sure, we offer customized magnets. Virtually any shape of Neodymium Magnet can be made to your requirements and design.
Q3. Can you add my logo on your products and do you offer OEM or ODM service?
A: Sure, we can add your logo on the products as your requirements and OEM & ODM service are warmly welcome!
Q4. What package do you use for the products?
A: We have export standard foam-filled cartons. Besides we also offer tailored packaging per customer request. Our packages appropriate to both air and sea shipment available.
Q5. What’s the transportation method of Neodymium magnet?
A: All shipping methods on offer: courier (TNT, DHL, FedEx, UPS), air or sea, with transit tracking regardless. Shipper or freight forwarder may be appointed by either purchaser or Besten magnet.
Q6. Do you provide samples?
A: Sure, we offer samples for free if we have magnet in stock.
Q7. How do you control your quality?
A:We have been monitoring from raw materials to the whole production processes and uses various advanced testing instruments to ensure the quality stability before the raw material is put in storage. Our QC Department ensures an ongoing development and maintenance of high quality standards by strictly complying with our Quality Management System as well as all applicable regulations and customer requirements for all finished products. Automatic Production lines were put into operation to raise reliability of products Performance to improve production efficiency.
Q8. What are Neodymium magnets?
A: Neodymium magnets are a member of the Rare Earth Magnet family. They are also called "Rare Earth magnets" because neodymium is a member of the "rare earth" elements on the periodic table. Neodymium magnets are the strongest of the rare earth magnets and are the strongest permanent magnets in the world.
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